Here is an interesting article on Knowledge as a Service (KaaS). Thei Geurts illustrates how KaaS can help support an agile enterprise in a networked knowledge economy.
"Knowledge as a service
For “being able to use knowledge” the knowledge should be offered to the user as a service. This is in line with both Web 2.0 and SOA technologies which re-conceive software as services. A knowledge service supports not only the day to day process; but also accelerates learning and capability building and establishes effective performance feedback loops.”